In order to enhance collaboration among OR academic teachers and researchers, we invite all CRORS members to send us their experience and case studies of applying operational research in practice.
CASE 2
Project “User-oriented process (re)design and information systems modelling – a case of smart city services”, financed by Croatian Science Foundation
In brief – the focus of the research is on user-oriented (re)design of business processes and the development of modern information systems based on smart technologies. Developed concepts and models are tested on specific problems in the domain of smart city services/solutions. For this reason, the involvement of all relevant stakeholders, based on the quadruple helix model was planned from the start.
